Help Center
Ordering on Mémoire des Sens
Find out how to place an order and manage your account details.
How to Place an Order
You can browse our collections and add your desired items to the cart. Proceed to checkout and complete your order with your preferred payment method.
Order Status
Track your order through your account dashboard. A confirmation email will be sent after purchase.
Shipping and Returns
Learn more about our shipping policies and why we do not accept returns or exchanges.
Shipping Policies
We offer standard and express shipping options. Delivery times depend on your location.
Returns and Refunds
All sales are final. We do not accept returns or exchanges. If you have concerns, please contact customer support.
About Our Collections
Discover the essence of our luxury fragrances and the inspiration behind them.
Our Philosophy
Each fragrance is crafted in France with the finest ingredients to awaken your senses and evoke cherished memories.
Unisex Scents
Our fragrances are designed for everyone, blending freshness and sensuality for a unique olfactory experience.
Find Your Fragrance
Need help selecting the perfect scent? Let us guide you.
Fragrance Guide
With the purchase of any fragrance, we offer a discovery set of 4 additional scents, allowing you to explore the essence of Mémoire des Sens and discover your favorites.
Layering Fragrances
Mix and match our scents to create a custom fragrance that suits your mood and personality.